Your data stays with you.

Refracted Cortex is an architecture layer, not a data warehouse. Your cognitive architecture lives in a Git repo you own. AI conversations run through your Claude subscription. RC configures how Claude works for you — your data never touches our servers.

How data flows

The architecture is simple by design:

• CLAUDE.md, memory files, session history — stored in your Git repo, which you own and control
• AI conversations — processed by Anthropic through your Claude subscription, subject to Anthropic's privacy policy
• RC's role — architecture configuration, onboarding, template generation. We design the system. You own the output.

What we're building toward

• SOC 2 Type II — target Q4 2026. We're building the compliance infrastructure as we grow.
• Formal SLA with uptime commitments — Enterprise tier. Defined in the engagement agreement.
• Status page — status.refractedcortex.ai (coming soon)

We're honest about where we are. RC is early-stage. We don't have SOC 2 yet. We're building toward it with intention, not claiming it prematurely.

What happens if RC goes away

Your cognitive architecture is portable by design. Here's what you keep:

• CLAUDE.md — your complete cognitive profile, plain text, in your repo
• Memory files — all session history, learnings, context — plain text files you own
• Agent configurations — your specialized agents, their instructions, their memory
• Claude subscription — still works independently. Claude doesn't require RC to function.

RC makes Claude dramatically more useful. But if RC disappeared tomorrow, your architecture files are yours, Claude still works, and your investment in defining how you think is preserved in plain text you control.

CoS feedback — privacy by design

Your Chief of Staff may occasionally suggest sharing product feedback with the RC team. Here's how that works:

• Always opt-in — your CoS asks permission before drafting any feedback
• Anonymized by default — all personal information (your name, client names, company names, specific data) is stripped automatically. The RC team sees "A Cloud-tier user reported..." unless you choose to identify yourself.
• You review everything — you see the exact message before it's sent. Edit or reject at any time.
• Permanent opt-out — say "don't ask me again" and the system never prompts you for feedback again
• Rate limited — maximum one feedback prompt per week, regardless of how much you use the system

Company information

Refracted Cortex is a product of Digitally Demented Ventures, an operations and technology consulting firm founded in 2011 by Daniel Walters.

Questions about security, data handling, or compliance? Contact us directly.